Illustrated Airplane

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FAQ

FAQ

Where is my order?

First, we've probably sent you a few emails. You should receive an order confirmation soon after you place your order. If you don't see this we recommend checking your junk and spam folders as our emails occasionally end up there. If you add us to your contacts, you'll receive all updates on your order.

If you're still not seeing an email from us, just reach out to support@bluebottlecoffee.com with your order number if you've got it and the name your order was placed under and we'll be happy to help you. 

If the order in question is a subscription shipment or a purchase made while signed in to your Blue Bottle account, you may check on the status of any of your orders after logging in by going to the 'Order History' section of your account dashboard.

If your purchase was made as a guest user, you can track your order once it has shipped with the tracking number provided in the shipping notification email that is sent to the email address you provided at checkout.

Last Updated Mar. 30, 2022